The call centre space of Pakistan just become more attractive with entry of world’s leading contact centre and predictive dialer solution by Stratasoft, a TRG subsidiary. This solution is being offered in partnership with local technology partner, UBM. International call centers can host their dialer solution in Houston NOC. This NOC is owned and operated by MCI/Verizon and is a hardened data centre offering E911 for city of Houston as well as NASA circuits. Several Indian call centers are hosting their dialers with Stratasoft because large US/UK/Canada based companies are more willing to give business if their customer data resides in Houston. Domestic call centers now have a choice of having world class contact centre solution available with local expertise and domestic rates.

Since 1995, Stratasoft, Inc. has been a premier global provider of essential Call Center Software solutions with over 28,000 seats worldwide in 25 countries. Stratasoft offers a comprehensive product suite including a Predictive Dialer, Inbound ACD, IP Dialers, Remote/Home Agents, Automatic Dialer, Quality Monitoring, Advanced IVR, VoIP Call Center and Virtual Call Center Solutions.

United Business Machines (UBM) has been a business communication provider for over 28 years, and services clients nationwide. UBM in partnership with Stratasoft offers it’s clients a domestic or international call centre setup with world’s leading contact centre software with local support and prices.

Stratasoft itself is a subsidiary of The Resource Group (TRG). TRG is a multinational KSE listed company, providing business support services to high profile Fortune 500 companies in North America and Europe. With its ongoing growth and new acquisitions, TRG has established itself as the largest offshore – controlled call center company in the world.